Privacy Policy

1. Introduction

Welcome to jcloud.click ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud storage platform and services.

By using jcloud.click, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you register and use our service:

• Account Information: Full name, email address, and password (encrypted)
• Registration Data: Date and time of account creation
• Authentication Data: JWT tokens for session management

2.2 Files and Content

We store and process the following content you upload:

• Files: Files you upload to our platform (stored securely in AWS S3)
• Notes: Text notes you create and store
• Metadata: File names, sizes, upload dates, and folder organization

2.3 Usage Information

We may collect information about how you use our service:

• Storage quota usage and file counts
• Access logs and timestamps
• Sharing activities (files and notes shared with other users)

2.4 Technical Information

We automatically collect certain technical information:

• IP addresses
• Browser type and version
• Device information
• API request logs

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our cloud storage services
• Authentication: To verify your identity and manage your account access
• File Management: To store, organize, and manage your files and notes
• Sharing Features: To enable file and note sharing with other users
• Communication: To send you email notifications about account status, approvals, and shared content
• Support: To respond to your support requests and provide customer service
• Security: To detect, prevent, and address security issues and unauthorized access
• Compliance: To comply with legal obligations and enforce our Terms of Service

4. Data Storage and Security

4.1 Storage Location

Your data is stored on Amazon Web Services (AWS) infrastructure:

• Files: Stored in AWS S3 buckets with encryption at rest
• User Data and Metadata: Stored in AWS DynamoDB databases
• Email Services: Processed through AWS SES (Simple Email Service)

All data is stored in the United States (us-east-1 region) unless otherwise specified.

4.2 Security Measures

We implement various security measures to protect your information:

• Encryption of passwords using industry-standard hashing algorithms
• JWT tokens for secure authentication
• HTTPS encryption for all data transmission
• Access controls and authentication requirements
• Regular security audits and monitoring
• AWS security best practices and compliance

4.3 Data Retention

We retain your personal information and content for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal information and content in accordance with our data retention policies, subject to legal requirements.

5. Data Sharing and Disclosure

5.1 User-Initiated Sharing

When you share files or notes with other users, we provide access to the shared content through secure share links. You control what content you share and with whom.

5.2 Service Providers

We use third-party service providers to operate our platform:

• AWS (Amazon Web Services): For cloud infrastructure, storage, and email services
• These providers are contractually obligated to protect your information and use it only for the purposes we specify

5.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes, court orders, or government requests
• Enforcement of our Terms of Service
• Protection of our rights, property, or safety
• Prevention of fraud or security threats

5.4 No Sale of Data

We do not sell, rent, or trade your personal information or content to third parties for marketing purposes.

6. Your Rights and Choices

6.1 Access and Correction

You can access and update your account information through your dashboard. You can also request access to your personal data by contacting us.

6.2 Data Deletion

You can delete your files, notes, and account at any time. Deletion requests will be processed in accordance with our data retention policies.

6.3 Account Deletion

To delete your account, please contact us through the support feature in your dashboard. Upon account deletion, we will delete your personal information and content, subject to legal retention requirements.

6.4 Email Communications

You can opt out of non-essential email communications. However, we may still send you important service-related emails, such as account approval notifications and security alerts.

7. Registration Approval System

Our platform uses an approval-based registration system. When you register:

• Your registration request is sent to administrators for approval
• Administrators receive email notifications with your registration details
• You will receive email notifications when your account is approved or rejected
• Your account remains inactive until approved by an administrator

8. Cookies and Tracking

We use JWT tokens stored in your browser's local storage for authentication. We do not use cookies for tracking purposes. You can clear your browser's local storage to log out of your session.

9. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Users

If you are accessing our service from outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By using our service, you consent to the transfer of your information to the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: Use the support feature in your dashboard
• Platform: jcloud.click